1. Introduction

We respect your privacy and are committed to protecting personal information. This Privacy Policy explains how we handle information when you use our website, products, and services.

2. Information We Collect

We do not collect or store personal information on our servers or internal networks, except for publicly shared contact details (such as business contact information that is made publicly available).

We do not knowingly collect:

• Sensitive personal information

• Financial information

• Login credentials

• Private contact details not voluntarily and publicly shared

3. Customer Data and Personal Information

In some cases, personal information may pass through our systems on behalf of our customers as part of providing our services. In these situations:

• All personal information remains within the customer’s own environment

• We do not store, retain, or replicate this information

• Data is handled strictly in accordance with:

  • Applicable government regulations

  • Customer privacy, security, and data-handling policies

4. Data Storage and Security

We design our systems to ensure that customer data and personal information:

• Is not persisted on our infrastructure

• Is processed only as required to deliver the agreed service

• Remains under the control and ownership of the customer

Appropriate technical and organisational measures are in place to support secure data handling.

5. Use of Information

Any information we handle is used solely for:

• Delivering our services

• Supporting customer-requested functionality

• Meeting legal, regulatory, and contractual obligations

We do not sell, rent, or trade personal information.

6. Third Parties

We do not share personal information with third parties unless required to do so by law or as explicitly directed by the customer.

7. Cookies and Website Analytics

Our website does not intentionally collect personal information. If cookies or analytics tools are used, they are limited to non-identifying, technical, or performance-related data.

8. Compliance

We aim to comply with applicable privacy laws and regulations, including relevant Australian privacy principles, where applicable.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us using the publicly available contact details on our website.